Your Role: Sustainability Leader

Accountable for establishing objectives, formulating and executing policies, and delivering accurate and credible reports on outcomes.

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Your Role: Sustainability Leader

Accountable for establishing objectives, formulating and executing policies, and delivering accurate and credible reports on outcomes.

Book A Discovery Call

Common Challenges

Ambition Without A Playbook

Zero-waste or waste-reduction goals have been set, yet there is no defined starting point or sequence. To transform these targets into an actionable program, steps such as establishing a baseline, setting standards for each space type, assigning responsibilities, defining milestones, and implementing measurement are required. Without a clear roadmap, efforts stall, progress becomes unfocused, and deadlines are often missed.

Policy Fatigue & Pushback

Establishing uniform procedures across various sites and space types can be challenging, particularly for operations, janitorial, and purchasing teams. Policies that are not aligned with actual workflows may hinder implementation, prompt resistance, and fail to produce consistent outcomes.

Competing Priorities, No Alignment

Sustainability needs verified results, Operations must protect uptime, and Finance guards budgets, so initiatives land as extra work with unclear value. Without shared owners, agreed triggers, and a single playbook, projects stall, rollups slip, and targets are missed despite ongoing effort.

Inconsistent Communication, Inconsistent Outcomes

Messaging must be customized for different audiences and environments but remain consistent across the organization. With few resources dedicated to these initiatives, efforts often default to simple reminders or isolated pilot projects. Without a strong operational foundation and clear ownership, adoption stalls, contamination issues persist, and results vary from site to site.

Unreliable Data & Reporting Gaps

Vendor-reported tonnages and service logs are often missing, incomplete, or inconsistent, making it impossible to audit or verify them independently. This uncertainty disrupts diversion rate calculations, causes delays in ESG reporting, and reduces the reliability of budgets and performance reviews. Consequently, more time and resources are needed to obtain accurate metrics.

Choose Your Solution Path

Sustainability leaders set the targets and need credible results, but vendor contracts and daily operations usually sit with Facilities. Use Waste Audits and Special Projects to establish a verifiable baseline, build a prioritized roadmap, and create standards and education that scale. Then partner with Facilities to implement either 360 Foundation or 360 Oversight if ongoing collaboration and reliable support is needed.

360 Foundation

For ongoing, reliable, and audit-ready documentation, collaborate with Facilities to implement the 360 Foundation.  The 360 Foundation offers a purpose-built setup and reporting framework (excluding vendor management), providing a robust operational structure to monitor progress, facilitate certifications, and support regulatory disclosures.

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360 Oversight

Advocate for 360 Oversight to take vendor wrangling and billing headaches off Operations. We become a single point of contact across sites, consolidating contracts and invoices, aligning schedules and SLAs, and verifying service performance with documented corrective actions. 360 Oversight enforces your Foundation standards, introduces a clear governance cadence with vendor scorecards, and adds invoice audits/dispute support to control fees and unnecessary pulls. The result is fewer escalations, a transparent view of true program cost, assurance-ready reporting that’s comparable across locations, and outcomes that stay on track without adding load to your team.

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Waste Audits

Start with facts you can defend. A waste audit establishes a real baseline and the foundation for your playbook: what materials are generated, where they originate (by space or process), how much is produced, contamination levels, and where documentation is missing or inconsistent. We surface breaks in communication, pinpoint areas for improvement, and identify what will move the needle fastest, then translate it into a prioritized, space-type plan for standards, placement, cadence, and education that Operations can run without extra friction.

You also get third-party verification  and audit-ready evidence for certifications (e.g., LEED®, TRUE®): verifiable weights, service logs, photos, and clear method notes.

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Special Projects

As a sustainability leader, your job is to turn goals into results, and to do it without derailing operations. Special Projects gives you targeted, fixed-scope support when you need a focused study, a strategic roadmap, or certification guidance. We translate intent into execution: from waste-minimization planning to audience-specific education programs, from program design to TRUE® readiness.

Every engagement starts with facts (your baseline, gaps, and quick-win levers) and ends with a plan your team can run. You’ll receive the study and findings to inform strategy and a practical playbook that defines clear goals, milestones, timelines, metrics, and stakeholder ownership.

Scopes are customized to your targets and constraints, but the outcomes are consistent: less guesswork, faster adoption, audit-ready documentation, and measurable progress toward waste-reduction, certification, or zero-waste objectives.

LEARN MORE ABOUT SPECIAL PROJECTS

Not sure where to start?

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