Your Role: Property Manager

Third-party stewards for owners: coordinating services, vendors, and budgets across buildings.

Your Role: Property Manager

Third-party stewards for owners: coordinating services, vendors, and budgets across buildings.

Common Challenges

Mulit-Building, Multi-Service Complexity

Managing numerous sites with multiple vendors across regions introduces various complexities, such as handling several contracts, differing service level agreements (SLAs), and diverse invoice formats. Vendor data may lack consistency or be presented in varying report formats, which can complicate consolidated reporting for leadership and ESG purposes.

Inconsistent Pikcups & Overflowing Bins

Inconsistent hauler performance necessitates additional rework and escalations for your team. Following up with vendors regarding service leads to increased workload, while overfilled containers and congested docks interfere with daily operations, resulting in lost time and higher operational expenses.

Hidden Fees, Unclear Pricing, & Billing Errors

Inconsistent invoicing leads to budget variance and requires regular reconciliation by the team. Comparing charges with actual services often involves manual reviews and escalations, which takes staff time and may make it more difficult to accurately track program costs.

Low Tenant Engagement & Reclycing Participation

Lack of participation and poor sorting cause rejected loads and contamination fees, driving higher disposal costs and depressing diversion/ESG metrics in your reports. These issues push recoverable material to landfill and erode confidence in performance data. Without targeted fixes to station design, signage, and container mix, the cycle persists.

Insufficient, Inaccurate, Or Unreliable Waste Data

Vendor-reported tonnages and service logs are often missing, incomplete, or inconsistent, making them non-auditable and impossible to independently verify. This leads to guesswork on diversion rates, delayed ESG reporting, and unreliable budgeting and performance decisions as your team spends excess time chasing down usable metrics.

Choose Your Solution Path

Our scopes are tailored to the unique needs of each property; however, engagements typically follow several defined approaches. For ongoing collaboration and consistent support, consider beginning with 360 Foundation or 360 Oversight. If your requirements are short-term, such as establishing a baseline or formulating an actionable strategy, Waste Audits and Special Projects may be more suitable. Explore the tabs below to select your preferred solution pathway.

360 Foundation

The 360 Foundation delivers comprehensive support designed to enhance your waste management systems. Our process begins with an in-depth waste audit to pinpoint key opportunities, followed by the development of a customized strategy and program design, ensuring scalable services tailored to your needs. Targeted education and training are provided for tenants and janitorial staff, complemented by transparent diversion tracking through detailed reporting. Clients benefit from ongoing assistance and performance reports to advance their sustainability goals. Under this framework, clients maintain direct selection and management of vendors and contracts with haulers; our responsibilities do not extend to vendor oversight, invoice review, or payment processing.

LEARN MORE ABOUT 360 FOUNDATION

360 Oversight

360 Oversight builds on 360 Foundation by offering vendor management and a unified monthly invoice. It provides daily oversight of vendors, resolves issues, adjusts schedules, responds to changes in service demand, reviews contract compliance, and manages rebidding when needed. Divert360 handles vendor payments and supplies a single monthly bill. This solution is ideal for teams who want an external partner to oversee program operations from beginning to end, ensuring clear accountability and minimizing administrative work.

LEARN MORE ABOUT 360 OVERSIGHT

Waste Audits

A waste audit is an impartial, data-driven evaluation of all materials leaving your facility, detailing their nature, quantity, collection processes, and associated costs. This process involves analyzing stream composition and contamination levels, assessing service provision against actual requirements, and converting insights into actionable recommendations that enhance diversion rates and reduce overall program expenses. Whether overseeing a single site or managing a national portfolio, a waste audit provides objective metrics and pragmatic solutions to optimize cost efficiency, increase diversion, and standardize operational performance.

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Special Projects

Special Projects offers targeted, fixed-scope plans your team can quickly implement. We handle essential tasks like waste minimization strategies, educational program creation, new construction design, and TRUE certification support. The result is a straightforward playbook with clear responsibilities, timelines, and metrics—tailored for your properties without adding extra workload.

LEARN MORE ABOUT SPECIAL PROJECTS

Ready to get started with customized solutions?

Let’s map the right path for your properties.