Your Role: Facility Manager

In-house operations leads; keeping sites running safely and efficiently.

Your Role: Facility Manager

In-house operations leads; keeping sites running safely and efficiently.

Common Challenges

Inefficient Waste Design & Flow

Design inefficiencies, poor process flow, and waste handling problems can cause congestion and increased handling, resulting in contamination fees, rejected loads, higher disposal costs, and lower recovery rates. These issues also drive up labor and reduce returns from rebates and recovered materials.

Portfolio & Vendor Sprawl

Managing multiple vendors, contracts, schedules, and invoice formats across various buildings and operational streams can complicate accountability and increase administrative workload. Difficulty enforcing consistent standards and the lack of transparency regarding overall program costs hinder the ability to accurately consolidate results.

"Safe" Schedules, Hidden Costs

Since fixed pickup schedules don't match with hybrid attendance, shift changes, busy times, or special events, some areas receive too much service "just in case" while others end up overcrowded. Without understanding actual usage patterns, teams tend to keep high service levels everywhere, which leads to some spots being picked up more frequently than necessary and others continuing to have issues. This approach drives up costs and leaves the true capacity needs unclear.

Hidden Fees, Unclear Pricing, & Billing Errors

Inconsistent invoicing leads to budget variance and requires regular reconciliation by the team. Comparing charges with actual services often involves manual reviews and escalations, which takes staff time and may make it more difficult to accurately track program costs.

Education & Awareness Gaps

Messages vary by area but lack a cohesive standard across the site, so people guess, streams get mixed, and compliance slips. Training and signage aren’t targeted to the audience or environment while staying consistent campus-wide—resulting in rework, higher costs, and stalled sustainability performance.

Data & Reporting Gaps

Vendor-reported tonnages and service logs are frequently missing, incomplete, or inconsistent, rendering them unauditable and unsuitable for independent verification. As a result, this creates uncertainty in diversion rate calculations, delays ESG reporting, and undermines the reliability of budgeting and performance assessments, while requiring additional time and resources to acquire accurate metrics.

Choose Your Solution Path

As a facility manager, it is essential to implement solutions that align with the specific operational requirements of your site(s). Our project scopes are customized to address the distinct needs of each property, although engagements generally adhere to several established approaches. For ongoing collaboration and reliable support, 360 Foundation or 360 Oversight are recommended options. Alternatively, if your objective is to obtain a targeted strategy for your team or establish a reference point for decision-making, Waste Audits and Special Projects may be more appropriate. Please refer to the tabs below to identify the solution pathway best suited to your needs.

360 Foundation

The 360 Foundation enhances waste management programs by aligning them with actual site operations. The process begins with a comprehensive waste audit to identify improvement opportunities, followed by the development of a customized strategy and program design. This includes optimizing service levels, determining appropriate station placement, and establishing suitable collection frequencies to ensure scalability across the organization. Education and training initiatives are audience and environment specific but remain consistent throughout the facility.  Diversion performance is tracked with clear, auditable reports, and you’ll regularly receive updates and guidance to help reach and maintain your sustainability objectives. Under this framework, clients are responsible for selecting and managing their own haulers and contracts; the scope explicitly excludes vendor oversight, invoice review, or payment processing.

LEARN MORE ABOUT 360 FOUNDATION

360 Oversight

360 Oversight builds on 360 Foundation by offering vendor management and a unified monthly invoice. We become your single point of contact across streams and sites, consolidating contracts, schedules, SLAs, and billing while monitoring service performance in real time. It provides daily oversight of vendors, resolves issues, adjusts schedules, responds to changes in service demand, reviews contract compliance, and manages rebidding when needed. Divert360 handles vendor payments and supplies a single monthly bill. This solution is ideal for teams who want an external partner to oversee program operations from beginning to end, ensuring clear accountability and minimizing administrative work.

LEARN MORE ABOUT 360 OVERSIGHT

Waste Audits

A waste audit is an impartial, data-driven evaluation of all materials leaving your facility, detailing their nature, quantity, collection processes, and associated costs. This process involves analyzing stream composition and contamination levels, assessing service provision against actual requirements, and converting insights into actionable recommendations that enhance diversion rates and reduce overall program expenses. Whether overseeing a single site or managing a national portfolio, a waste audit provides objective metrics and pragmatic solutions to optimize cost efficiency, increase diversion, and standardize operational performance.

LEARN MORE ABOUT WASTE AUDITS

Special Projects

Special Projects offers targeted, fixed-scope plans your team can quickly implement. We handle essential tasks like waste minimization strategies, educational program creation, new construction design, and TRUE certification support. The result is a straightforward playbook with clear responsibilities, timelines, and metrics tailored for your properties without adding extra workload.

LEARN MORE ABOUT SPECIAL PROJECTS

Ready to work with a partner that understands your needs?

Data you can defend, service you can rely on, results you can measure.